Capture · Organise · Recover

Never lose another plumbing job while you're on site.

Lead Recovery Solutions helps plumbing and service businesses answer enquiries, capture customer details, book appointments and follow up automatically — so potential jobs don't disappear.

Choose your business type

See how Lead Recovery Solutions helps you capture, organise and recover more opportunities.

Calls WhatsApp Website chat Email SMS
UK plumber repairing a combi boiler in a customer's home
Why This Matters

What this looks like for plumbing & heating businesses.

The same system, personalised for the way your business takes enquiries.

Every call answered while you're under the sink.

Plumbing work happens with your hands full. Enquiries arrive anyway — and most callers won't wait.

Common problems

  • Working on jobs and unable to answer
  • Emergency calls missed out of hours
  • Customers calling the next plumber instead

Example enquiries

  • "My boiler has stopped working."
  • "Can someone come out today?"
  • "How much for a repair?"

How they're handled

  • Calls answered instantly, day or night
  • Job details and address captured
  • Appointments organised into your diary

What that means for you

  • Emergency work never goes to a competitor
  • No need for an office or extra staff
  • Quotes chased automatically
See how this works for your plumbing business
Plumbing engineer with tools at a customer's home
14 missed calls recovered in the first month — jobs I'd never have known about.
Lloyd SquibbElectrical & heating contractor
The Process

Built around the way businesses actually work.

Customer contacts business

Enquiry captured

Information organised

Appointment booked

Follow-up completed

31%

Calls go unanswered

69%

Won't leave a voicemail

85%

Never call back

Most customers simply contact the next business on Google.

Source: UK missed-call research, Moneypenny survey of 300 UK micro-businesses.

Why This Happens

You're busy doing the work.

Plumbing engineer working under a kitchen sink at a customer's home

On-site with tools in hand

Plumber on a night-time emergency call-out

Emergency call-outs

Plumber driving a work van between jobs

Driving between jobs

When customers can't reach you immediately they rarely wait. They simply call the next plumbing company that answers.

How It Works

From enquiry to booked appointment.

Step 1

Customer Gets In Touch

PhoneWhatsAppWebsite

Step 2

Lead Recovery Solutions Answers Instantly

Natural conversationAnswers questionsQualifies enquiry

Step 3

Books Appointment

Checks availabilityBooks directly into your calendar

Step 4

Customer Confirmed

SMS confirmationEmail confirmationOptional deposit
What You Get

Everything answered. Nothing lost.

01

Never Miss Another Enquiry

Every plumbing call answered 24/7 — first ring, even at midnight.

07700 900 812

Answering…

Leaking boiler · Milton Keynes

02:14 · Tuesday, 11:48 PM

02

Website Chat

Website visitors get an instant reply instead of a contact form nobody reads.

yourplumbing.co.uk
Live chat

Do you cover Bletchley for a burst pipe?

We do — I can get someone to you within the hour. Shall I book it in?

Yes please

03

WhatsApp

Customers send a photo of the leak on WhatsApp and get answered straight away.

WhatsApp · New enquiry

Hi, how much for a new bathroom tap fitted?

Typically £90–£120 fitted. I've got Thursday morning free — want me to hold it?

Yes, 9am works 👍

04

Automatic Appointment Booking

Jobs booked into your calendar while you're still under the sink.

Thursday, 14 Aug

08:00Boiler service · Newport Pagnell
09:30Tap fitting · BletchleyNew
13:00Leak repair · Wolverton

05

Automatic Follow-up

Repair quotes chased for you. No forgotten customers.

1 hour later

Just checking you got the quote for the bathroom tap?

Day 2

Still happy to hold Thursday 9am if that suits?

Day 3

Booked in — confirmation sent.

06

Secure Deposits

Take a call-out deposit at the point of booking and cut no-shows.

£50.00

Call-out deposit

Payment received · Booking confirmed

Card ending 4242 · Receipt sent by email

Live Demo

Try the live demo.

Call the demo number and experience exactly what your customers experience when they contact your business.

Demo line · answers 24/7

01920 455982Call Live Demo

Rather we call you? Request a callback instead.

In Their Words

Real results from real businesses.

First month it paid for itself several times over. The jobs were always there — I just wasn't getting to the phone.
LG

Lewis Gooding

Builder · Milton Keynes

Added £8,000 revenue
I was losing calls every time I was up a ladder. Now they all get answered and booked without me touching my phone.
LS

Lloyd Squibb

Electrician · Hampshire

Recovered 14 missed enquiries
Enquiries get answered at 11pm on a Sunday now. That's when half our customers actually get in touch.
DT

Dan Till

Re Up Recovery · service business

Booked 9 new customers
Why Businesses Choose Us

Built for the way you actually work.

Never miss out-of-hours enquiries

Appointments booked while you're working

Reply to WhatsApp instantly

Answer every website enquiry

Available 24/7, weekends included

No extra staff required

Investment

Simple pricing. No hidden fees.

Most Popular

Never Miss a Call

£299/month

Perfect for businesses that simply want every call answered professionally.

AI answers every call
Appointment booking
Call summaries
Never miss another enquiry
No setup fee
No contract
Cancel anytime

Call & WhatsApp

£349/month

Everything in Never Miss a Call, plus AI-powered WhatsApp conversations.

Everything in Never Miss a Call
WhatsApp conversations
AI replies instantly
Appointment booking
No setup fee
No contract
Cancel anytime

Complete Cover

£399/month

The complete customer communication package.

AI phone answering
WhatsApp
Website chat
Appointment booking
AI customer support
No setup fee
No contract
Cancel anytime

No setup fee No contract Cancel anytime

Where We're Heading

More than missed calls.

Lead Recovery Solutions is developing simple tools that help businesses organise enquiries, customers and opportunities in one place.

We're building tools to help small businesses stay organised and understand where opportunities are coming from.

Capture enquiries

Every call, message and form answered and recorded.

Organise customer information

Names, numbers, addresses and job details kept in one place.

Follow up opportunities

Quotes and quiet enquiries chased instead of forgotten.

Recover lost business

Work that would have slipped away turned back into jobs.

Today we provide the enquiry answering and booking service. The wider set of tools is still in development and isn't available yet.

Not Ready Yet?

Get early access to new business tools.

Be the first to access new tools designed to help businesses organise and recover enquiries.

Join the early access list

Be the first to access new tools designed to help small businesses organise and recover enquiries.

No account to set up — we'll simply keep you informed. Unsubscribe any time.

Stop losing customer opportunities today.

Every missed enquiry could be another customer choosing the business that answered.

Not ready yet? Get early access to new business tools.

Request A Callback

We'll ring you back — 10 minutes, no pressure.

We'll show you exactly where enquiries are slipping through and how to stop losing them.

Request a callback

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